Technical Writer

Chelmsford , MA

Brand:   Brooks Automation

REQ ID:   R6973

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Brooks Automation is seeking a Technical Writer to produce high quality customer-facing documentation. The candidate will follow our internal quality management process for reviews, revisions, and publication. As part of a larger technical communications group, you will use single-sourcing methodologies to create digital, interactive, and print documentation.


  • Create user, software, installation, service, and API documentation as a contributor within a larger team.
  • Write Field Replaceable Unit (FRU) and upgrade procedures, which detail the removal and replacement of parts.
  • Consult with subject matter experts to establish the technical content needed to create documentation.
  • Maintain company documentation standards and writing to the company style guide.
  • Work collaboratively with a team of writers using MadCap Flare and the department revision control system to author topic-based documentation.
  • Publish documentation using the company product lifecycle management system.


  • Bachelor’s degree in English, Journalism, or related field plus a certificate or program completion in Technical Writing / Communication.
  • 0-2 years of Technical Writing experience.
  • Experience with MadCap Flare and understanding of structured XML.
  • Experience with Microsoft Word.


  • Familiarity with Adobe FrameMaker, Adobe Photoshop, and Adobe Illustrator.
  • Familiarity with API and API documentation.
  • Ability to understand target audiences with the ability to create and develop content in effective ways.
  • Willingness to pivot between multiple projects with effective project management skills.
  • Team-oriented and a great collaborator within a medium sized writing group.
  • Strengths in problem-solving and decision-making.

EOE M/F/Disabled/VET

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