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Senior Director, Corporate Accounts

in Manchester, Manchester

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Job Description Job Attributes+

  • Req. ID

    R5820-2

  • Organization

    Life Science

  • Job Category

    Other

  • Job Type

    Full time

  • Job Location

    Northbank, Irlam
    Manchester, Manchester M44 5AY
    United Kingdom

Overview

Company Overview

Brooks Life Sciences (BLS) is a global leader in the life sciences space with headquarters in Chelmsford, MA, and offices and operations worldwide. We are a market leader in automated biosample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally.   We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

Brooks Life Sciences is part of Brooks Automation (Nasdaq: BRKS).

At Brooks, new ideas, new technologies and new ways of thinking are driving our purpose; to advance science and technology to enable a healthier and more connected world for everyone, everywhere. We believe each employee brings diverse perspectives, unique value and untapped potential that can be developed to mutually enrich the individual and the organization alike.

All we accomplish is grounded in our Core Values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value, and Integrity.

Position Summary:

Reporting to the Chief Commercial Officer, the Senior Director, Corporate Accounts role is a highly visible and critically important position within the company. Develop working relationships with key decision makers within designated target accounts to ensure clear corporate capabilities positioning and maximize share of wallet across complete portfolio of products and services. This individual will place themselves in a position to lead the team and to influence and partner with key decisions makers across the key accounts with procurement, research, clinical studies, facilities and operations, IT, finance, and C-Suite executives. This position will be responsible for implementing the company's strategic market access and account positioning objectives and providing cross-functional leadership and collaboration with external and internal stakeholders, including Brooks Life Sciences Executive Team.

A critical success factor of this role will be leading the team to appropriately partnering with regional team members including regional commercial leaders, finance, operations, project management, IT, service, technical support, marketing and sales operations to optimally address regional market coverage and support customer needs. This individual will serve as voice-of-customer expert supporting global as well as regional and segment strategies. Comprehensive account management is expected through interactions within all business segments of the account, performing as the enterprise lead (e.g. C Suite, executive leader of all other departments). This individual will demonstrate specific competencies through problem solving, consultative selling, utilizing industry and technical knowledge and value propositions, marketing resources, executive level relationship building and leveraging and negotiating contracts which may include outcomes-based agreements. In contract negotiations, this individual will demonstrate strong financial stewardship for the company. Additionally, this individual will be involved in high level, cross functional decisions working with Sales, Marketing, Contracting and other internal departments.

Key focus areas:

  • Responsible for mentoring, leading, supporting and managing Corporate Accounts team members as well as collaborating and innovating to successful achievement of access goals and targets.
  • Develop and implement strategic account plans for optimum portfolio coverage positioning within each targeted customer including: Global and Regional target accounts as defined by CCO and regional commercial leadership
  • Build strong account relationships at all levels, including C-Suite executives, to enable sales growth across life sciences services and product portfolio
  • Collaborate across all relevant business units within the organization to establish strategies and plans aligned with commercial execution of overall corporate strategy
  • Develop and support strategic plans with defined tactics and objectives for each corporate account with account mapping and milestones in a direction that secures strategic partnership and account positioning
  • Assess competitive market landscape and opportunities for improved or expanded market penetration and adoption
  • Collaborate with regional sales teams and commercial leadership to educate on regional access and coverage in addition to helping resolve unique challenges that may arise
  • Implement and lead customer level strategic plans that are aligned with the brand strategy
  • Negotiate agreements as needed with customers demonstrating both corporate financial stewardship and customer focus
  • Demonstrate interpersonal skillfulness that fortifies working relationships with Sales, Marketing, Contracting, finance, and other key departments to ensure adoption and execution of overall strategic plan and exceeding sales targets
  • Develop, implement, and lead pull-through field plans to maximize product growth
  • Serve as Player-Coach, with accountability for a defined account set and ideally strong customer experience, while providing management and leadership to the Corporate Accounts team

Candidate qualifications / education/ experience:

  • Proven ability to work independently, adhere to specific timelines and execute on business plan initiatives
  • Experience leading and developing teams with proven collaborative and innovative approaches to challenging market situations
  • Strong account management skill set with extensive experience in strategic and tactical planning, execution, and negotiation skills with proven track record of success
  • Proven teamwork and collaboration skills with a demonstrated track record leading highly matrixed, cross-functional work teams comprised of high-level managers and executives
  • Able to effectively manage competing priorities with strong sense of urgency and work ethic
  • Innovative thinker with an understanding of legal / regulatory environment
  • Thrives in a dynamic, fast paced environment utilizing decision making skills to interpret the business quickly and pave new pathways
  • Exceptional written and verbal communication skills
  • Up to 50% travel required

We are building a high-performance organization with a collaborative team culture and passion for customer focus and are looking for exceptionally talented individuals with an appreciation for life sciences and a customer service mentality to join our sales team to lead it into the future. If this sounds like you, we’d like to hear from you!  We offer an exceptional compensation and benefits package.  This position is remote-based and can be located anywhere in the U.K.

JOB LOCATION

Northbank, Irlam
Manchester, Manchester  M44 5AY

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    HEAR FROM OUR TEAM MEMBERS

    "I have been blessed with excellent managers at Brooks that have helped me develop professionally and personally. Every day here at Brooks I have an opportunity to make a difference. It is very rewarding working at a company that is committed to excellence for our customers and truly cares about its employees and the community."

    I’ve been working at GENEWIZ, a Brooks Life Sciences Company, for over 10 years across 4 different departments, and this has been a great place to grow my career and develop new skills. The environment is highly collaborative and team-oriented, with a strong focus on customer service. I would strongly recommend GENEWIZ to any prospective employee as an excellent place to work!

    "I am grateful to be a part of such a wonderful company that strives to make the world a better place. My main career goal was to positively contribute to the world around me and, by working at GENEWIZ, I have the chance to make a difference in the field of science and technology. GENEWIZ’s friendly environment and positive atmosphere has allowed me to grow as an individual, learn new things in the field of genomics, and to strive to always find ways to improve. I look forward to my continued growth at GENEWIZ and to contributing to positively making a difference in the world."

    "Working as an associate scientist in technical support for GENEWIZ, a Brooks Life Sciences Company, has provided me with an opportunity to apply my passion for science and helping others to the real world. I am humbled that my skillsets and expertise can play a part in helping research scientists around the world achieve the end goal of their experiments. GENEWIZ has provided me with opportunities to develop my skillsets in the fields of my own personal interests and allows me to practice them with experienced scientists. Every day is a new and exciting challenge and I am eager to see what the rest of my career with the Company has to offer."

    “Working at Brooks has been an amazing experience. I have great mentors and supervisors who provide consistent training, guidance, and support, and give me the opportunity to develop my talents in sales and knowledge in genomics. Overall, Brooks has made me a more well-rounded professional. I am given the opportunity to pursue exciting new projects and am exposed to the most cutting-edge life sciences technologies.”

    “Working at Brooks has empowered me to take on new roles and responsibilities which has allowed me to broaden my career and increase my confidence in my abilities. The technology I work on is novel and the prospect of follow on projects is exciting. I appreciate the team environment in which I work and feel I am a valued employee.”

    “Working at Brooks, I consider myself a technologist working mostly in Software. At Brooks, we work on the latest technologies including robotics, control, machine vision, and machine learning. Through our solutions we are bringing value to customers allowing them to solve their most complex issues. During my 10 years with Brooks, I’ve found hard work is rewarded while seeing how our bleeding edge technology captures market share while working with a fun and dedicated team.”

    “I like working at Brooks because they value their employees and how they work toward a common goal. I get to work both individually and with my team on a variety of challenging projects, which helps me grow both personally and professionally.”

    "Working at Brooks, you are surrounded by a great group of people. They are experienced, have positive energy, and are willing to pull together as a team to go the extra mile. Also, the work we do at Brooks is in a diverse and dynamic market where we are continually coming up with new solutions. The combination of this makes coming to work each day very enjoyable."

    “Working at Brooks has helped me to grow as an engineering leader and innovator. As a research and development engineer, I have the opportunity to work on improving existing technology as well as tackling the next generation of challenges. I can only accomplish these goals due to the exceptional community that has been built at Brooks. Every day I wake up and I am excited to get to work and be a part of that Brooks community.”

    “My one goal after graduating was to begin a career in a company that loved robots as much as I did. As a Mechanical Engineer in the rotational program at Brooks Automation, I look forward to facing new and interesting challenges every day that let me continue to expand my knowledge base. I not only get to work in a wide variety of robotics subfields, but also have the opportunity to work alongside top-tier engineers who are inspiring models for the type of engineer I would want to be like in the future.”

    “It has been fun to be a part of an organization which is growing and adding new products which are truly novel and support an unmet market need. It is a dynamic culture with a lot of opportunity to contribute and grow professionally.”

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    Brooks is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Learn more

    EQUAL EMPLOYMENT OPPORTUNITY

    As an Equal Opportunity Employer, we do our utmost to ensure that there is no discrimination or bias against anyone applying for a job or in any phase of employment for reasons related to race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.

    We welcome and value diversity, to ensure that our work benefits from a broad range of viewpoints and perspectives. Our growing global reach gives us the opportunity to bring to our business an even richer diversity of experiences and capabilities. For assistance in the application process, please reach out to HR.Recruiting@brooks.com or call (978) 262-2400. Review EEO Law & EEO Statement Here.

    Brooks Automation participates in E-Verify®, and will provide the United States Federal Government with your form I-9 information to confirm you are authorized to work in the United States. For more information, please visit E-Verify® at www.dhs.gov/E-Verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.