Regional Sales Manager

Responsible for the overall sales results within North America for the FreezerPro® system.  Plans and directs all sales activities including planning and implementing forecasts, developing policies. Establishes short- and long-term objectives, strategies, and tactics in line with corporate objectives.

FreezerPro® is Brooks Life Sciences intuitive, fast, reliable and secure solution which enables users to know precisely where a laboratory sample is located even before opening the freezer door.

FreezerPro® is a web based sample inventory management system ideal for small labs and SME customers. FreezerPro® manages hundreds of collections in all types of organization ranging from small research outfits to central bio repositories with millions of records. Customers rely on FreezerPro® for secure management of samples and sample information.

Essential Duties and Responsibilities

The essential functions of the position include, but are not limited to, the following:

• Manages all sales related facets of strategic alignment, relationship management, sales process, and engagement
• Develops an integrated relationship model and sales approach that can allow Brooks to partner with the key account in a performance-based delivery model

• Works closely to support both the direct sales team and our distribution partners to progress sales within the region
• Ability to train other employees on the use and capabilities of the software

• Oversees alignment with key account Business Drivers and assures continuity between sales and delivery (solution) teammates
• Provides comprehensive reports regularly
• Drives growth to achieve top line revenue while continually enhancing the level of customer satisfaction delivered to end users and customers
• Responsible for successfully managing the needs of customers to meet the company's overall business plans and strategies.
• Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers
• Contribute to the development and presentation of Brooks Products and solutions to customer needs
• Prepare /monthly/quarterly forecast and report to Global Business Manager
• Supports annual business plan development in conjunction with Sales management team, which details activities to follow during the fiscal year
• Maintain accurate SFDC/CRM process
• Monitor and share market and competitor activities with team
• Attend and present at client meetings and internal meetings with other staff/departments as necessary to perform duties and aid business development.
• Maintain professional internal and external relationships that meet company core values. Proactively establish and maintain effective working team relationships with all support departments Marketing, Finance, Support, Operations, Service
• Working alongside Marketing assist in the implementation of company marketing plans as needed.

Education and/or Experience

• A Bachelor's degree preferably in life sciences         
• 2+ years' experience in sales is required
• Strong technical capabilities consistent with market segment
• Consultative sales and software demonstration experience is required
• Knowledge and expertise of sample biopreservation; Biobanking, cell cryopreservation, gene therapy, drug discovery is highly desirable
   

Position Requirements:

• Willingness to travel and work in a global team of professionals – 10-25%
• The selected candidate should also expect to be ‘face to face’ with its customers on a regular basis
• Candidate must have demonstrated success in driving best of class customer satisfaction as seen through the customer’s eyes.
• The successful individual will consistently exceed revenue targets, maintain or increase margins, and demonstrate the ability to thrive in an aggressive and ‘must win’ company environment.
• Demonstrated ability to achieve sales quotas
• Demonstrated strong understanding of customer and market dynamics and future trends
• Experience in coordinating projects
• Experience of MS Office required particularly Excel
• Experience of Salesforce and/or Oracle a strong positive
• Comfortable with a range of IT solutions to allow online software demonstrations

EOE M/F/Disabled/VET