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Business Systems Analyst

in Indianapolis, IN

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Job Description Job Attributes+

  • Req. ID

    R6037-2

  • Organization

    Life Science

  • Job Category

    Other

  • Job Type

    Full time

  • Job Location

    2910 Fortune Circle West, Suite E
    Indianapolis, IN 46241
    US

Overview

Serve as Business Systems Analyst for Brooks Limfinity software, continuous improvement and expansion to include imaging and automation of workflows. This includes implementation at all Brooks BioBanks, onsite locations at customer sites, and Sample Preparation Services (SPS) labs globally. Partner with internal subject matter experts, external customers, internal Sales and Marketing and network within Life Sciences community to define and implement a Brooks internal operating system which will elevate our operational performance, and the User/Customer experience.

Essential Functions

Provide Commercial, Technical, and Training of custom interface, including creation of compliance documents as needed during stakeholder analysis Work with stakeholders to define needs and work to meet needs while exceeding expectations. Document requirements, and support stakeholder organizations in writing and executing of test scripts. Provide technical support for the development and implementation of training on the new system. Act as a leader as needed to mentor and transfer knowledge to BioBank staff. Provide project management to ensure project stays on schedule and within defined scope. Develop and document reporting requirements.

Key Skills and Position Competencies

  • Knowledge and experience with BioInventory and StarLims

  • Knowledge of the end-to-end workflow for BioBank and SPS operations

  • Ability to map a process and knowledge of value stream mapping

  • Aptitude to convert user input into clear requirements

  • Ability to translate technical information into easy-to-understand training, compliance documents and stakeholder/customer requirement documentation for both internal and external customers

  • Excellent written and verbal communication; ability to translate between the product development team and the BioBank teams

  • Demonstrate track record of analyzing issues with a focus on problem solving looking through many lenses

  • Exceptional customer focus, strong troubleshooting, problem solving skills, practical “can do” attitude and desire to delight customers with great solutions

Minimum Requirements:

  • Bachelors Degree or equivalent combination of education and work experience; or Masters with 1+ years of experience

  • 2-4 years experience gathering and creating requirements for application software

  • 3-5 years BioBank or Laboratory operations experience preferred

JOB LOCATION

2910 Fortune Circle West, Suite E
Indianapolis, IN  46241

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